Shipping policy

Last updated: November 11, 2026

Made to order

Every piece in the Peregryn store is made to order. Production starts when you place your order and typically takes 2–5 business days before it ships. Including transit, most orders arrive within 5–8 business days. Limited runs and drops can run a few days longer when demand spikes; we’ll say so on the product page if that’s the case.

Where we ship

We currently ship within the United States. If you’re outside the US and want something, email us and we’ll see what we can do.

Shipping cost

Shipping is calculated at checkout based on your address and what’s in your cart. Any free-shipping offer will be shown at checkout before you pay.

Tracking

You’ll get an email with a tracking link as soon as your order ships. Tracking can take 24–48 hours to show movement after that email arrives.

Address accuracy

Please double-check your address at checkout. Because production starts right away, we can only change an address before the order ships. If a package is returned to us because the address was wrong or incomplete, we’ll contact you to arrange reshipping at your cost.

Lost or delayed packages

If tracking shows no movement for 10 business days after the expected delivery date, contact us and we’ll send a replacement. If the carrier marks your package delivered and you don’t have it, check with neighbors and your building first, then get in touch within 7 days and we’ll help.

Damaged in transit

If your order arrives damaged, email us within 14 days of delivery with a photo of the item and the packaging and we’ll replace it at no cost. See our Refund Policy for the full process.

Changes and cancellations

Because production begins as soon as you order, we can’t guarantee changes or cancellations. Contact us immediately and we’ll do our best; once an order has gone to print it can’t be changed.